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Crisis Communication
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The status of public empowerment initiatives
in the different countries is diverse. Insights and
best practices need to be exchanged. Get started

Public Empowerment

Public Empowerment

• Introduction
• Public empowerment approaches
• Key enablers of public empowerent
• Developing public empowerment
• Examples of best practices

Community Approach

• Introduction – the four I’s
• Inclusive
• Interested
• Insistent
• Inventive
• Links to more information

Technology

• Introduction
• Means to facilitate communication
• Accessible technology and inclusive design
• Technology acceptance
• Data security, privacy and legal issues
• Links to more information

Public Empowerment Guidelines

For each of the crisis phases we will further explain: characteristics of the phase, recommendations, technology aspects, and examples of best practices.

Before a crisis

1. Preparedness phase

During a crisis

2. Early warning phase
3. Alerting phase
4. Response phase

After a crisis

5. Recovery phase
6. Evaluation phase

Crisis communication resources

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