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Crisis Communication
WIKI for Professionals

The status of public empowerment initiatives in the different countries is diverse. Insights and best practices need to be exchanged.

Public Empowerment

Public Empowerment

• Introduction
• Public empowerment approaches
• Key enablers of public empowerent
• Developing public empowerment
• Examples of best practices

Community Approach

• Introduction – the four I’s
• Inclusive
• Interested
• Insistent
• Inventive
• Links to more information

Technology

• Introduction
• Means to facilitate communication
• Accessible technology and inclusive design
• Technology acceptance
• Data security, privacy and legal issues
• Links to more information

Public Empowerment Guidelines

1. Preparedness phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

2. Early warning phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

3. Alerting phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

4. Response phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

5. Recovery phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

6. Evaluation phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

Public Empowerment Guidelines

1. Preparedness phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

2. Early warning phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

3. Alerting phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

4. Response phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

5. Recovery phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

6. Evaluation phase

• Characteristics of this phase
• Recommendations
• Technology
• Examples of best practices

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