Articles and reports

PEP offers authorities and non-governmental organisations a comprehensive guide about key enablers for public empowerment, concentrating on best practices, community approach and human technology enhancing citizen response.

Special issue of Human Technology

A special issue of this peer-reviewed journal was published in November 2014: Community Resilience in Crises: Technology and Social Media Enablers.

Other refereed publications

Communication concerning disasters and pandemics: Coproducing community resilience and crisis response (Chapter in Handbook of International Crisis Communication Research, in press)

Developing a Conceptual Framework for Investigating Communication Supporting Community Resilience

Enhancing Public Resilience: A Community Approach

Expert Views on Current and Future Use of Social Media Among Crisis and Emergency Management Organizations: Incentives and Barriers

How and why some issues spread fast in social media

Perspectives on citizens’ crisis communication competence in co-producing safety (Chapter in Public Relations, Values and Cultural Identity)

Understanding fast diffusion of information in the social media environment: A comparison of two cases.

Crisis communication competence in co-producing safety with citizen groups

Enhancing citizen response to crises through communication – Investigating expert views

Communication concerning disasters and pandemics: Co-producing community resilience and crisis response


The following reports can be downloaded here: