Downloads
Audit tool
The Crisis Communication Scorecard
Download a printable pdf version of the audit tool.
Download in Finnish.
Download in Estonian.
Ebook
Developing a Crisis Communication Scorecard
Outcomes of an International Research Project 2008-2011 (Ref.)
Marita Vos, Ragnhild Lund, Zvi Rech and Halliki Harro-Loit (Eds)
Contents of the book sections:
- The Crisis communication scorecard:
Supporting Emergency Management by Authorities
Pauliina Palttala and Marita Vos - Disasters, Crisis and Communication: A Literature Review
Camillo Boano and Ragnhild Lund - Best Practices in Crisis Communication: Theory and Praxis
Zvi Reich and Daniella Korbas-Magal - Exploring Media Relations between Spokespersons and Journalists During Crisis
Zvi Reich - Information Channels and Response Patterns in a Situation of Risk
Halliki Harro-Loit, Triin Vihalemm and Kadri Ugur
Download ebook or order a printed copy from the University of Jyväskylä Bookstore. The book is found in the category of 'Communication' as well as by the title and the authors.
Research paper
Crisis Communication During a Water-Borne Emergency
Download the research paper.
Research paper
Psychological Reactions to Traumatic Events
Download the research paper.