Research

Papers

Refereed papers

Palttala, P., Boano, C., Lund, R., and Vos, M. (2012), Communication gaps in disaster management: Perceptions by experts from governmental and non-governmental organizations. Journal of Contingencies and Crisis Management, Vol. 20, No. 1, pp.1-12.
Link to abstract

Vihalemm, T., Kiisel, M. and Harro-Loit, H.(2012), Citizens’ response patterns to warning messages. Journal of Contingencies and Crisis Management, Vol. 20, No. 1, pp. 13–25.
Link to abstract

Palttala, P. and Vos, M. (2012), Quality Indicators for Crisis Communication to Support Emergency Management by Public Authorities. Journal of Contingencies and Crisis Management, Vol. 20, No. 1, pp. 39-51.
Link to abstract

Harro-Loit, H., Vihalemm, T. and Ugur, K. (2012), Cultural experience as a (critical) factor in crisis communication planning. Journal of Contingencies and Crisis Management, Vol. 20, No. 1, pp 26-38.
Link to abstract

Palttala, M. and Vos, M. (2011), Testing a methodology to improve organizational learning about crisis communication. Journal of Communication Management, Volume 15, Issue 4, pp. 314 - 331.
Link to paper

Reich, Z. (2009) 'Ethical Weaknesses in Emergency Communication Between National Authorities and the Public', The Communication Review, Vol. 12: No. 3, 262-271.
Link to abstract

Luoma-aho, V. and Tirkkonen, P. (2011), Online Authority Communication during an epidemic; a Finnish example, Public Relations Review, Vol. 37, No. 2, June 2011, Pages 172-174.
Link to abstract

Luoma-aho, V., Tirkkonen, P. and Vos, M. (2013), Monitoring the arenas of the swine flu discussion. Journal of Communication Management, Vol. 17, No. 3, pp. 239-251.
Link to paper

Finnish paper

Palttala, P., Rantanen, H. & Vos, M. (2011), Työkalu ja ohjeita strategiseen kriisiviestintään. Pelastustieto, Vol. 62, 83-86. Palo- ja pelastustieto Ry, Kuopio.
Link to free download in Finnish

Dutch paper

De Gouw, N., Vos, M. and Palttala, P. (2011), Nieuwe scorecard voor crisiscommunicatie ontwikkeld in internationaal onderzoek. Magazine Nationale Veiligheid en Crisisbeheersing, April 2011, pp. 56-57.
Link to free download in Dutch